OVERVIEW
At AVIOR, we aim to deliver products that meet the highest standards of quality and craftsmanship. If you are not completely satisfied with your purchase, we are here to assist you.
Please review our Return Policy carefully before initiating a request.
ELIGIBILITY FOR RETURNS
To be eligible for a return, the following conditions must be met:
- The item must be unused, unworn, and in its original condition.
- All original tags and packaging must be intact.
- A return request must be submitted within 5–7 days of receiving your order.
Returns will not be accepted for:
- Customized or personalized products
- Gift cards or promotional items
- Items marked as final sale
- Products that have been used, washed, damaged, or altered
- Products with missing tags or packaging
RETURN PROCESS
To initiate a return:
- Contact our support team at [Your Email] or 9865859029 within 5–7 days of receiving your order.
- Once your request is approved, return instructions will be shared with you.
- Customers are responsible for return shipping charges unless the product received was damaged, defective, or incorrect.
Please ensure that returned products are shipped back within 10 days of return approval.
REFUNDS
Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.
If approved:
- Refunds will be processed to the original payment method within 2 business days.
- Depending on your payment provider or bank, it may take additional time for the amount to reflect in your account.
Please note:
- Original shipping charges are non-refundable unless the return is due to an error on our part.
- AVIOR reserves the right to reject returns that do not meet our return conditions.
NON-RETURNABLE ITEMS
The following items cannot be returned:
- Sale or clearance products
- Worn, washed, or altered items
- Products without original tags or packaging
- Customized or limited-edition products
GIFTS
If your item was marked as a gift during purchase and shipped directly to you, you may receive store credit equivalent to the returned item’s value upon approval.
If the order was not marked as a gift, the refund will be issued to the original purchaser.
CONTACT US
For any questions regarding returns or refunds, please contact us:
Email: [Your Email]
Phone: 9865859029
Thank you for shopping with AVIOR.
